experience | Petruzzo Photography

A Portrait Session Should Be An Experience, Not a Chore

by William Petruzzo | May 29, 2017 | Advice, Business, Family, photography, Portraits

If you ask just about any portrait photographer what kind of person they like to work with, the vast majority of their answers will include something along the lines of “a person who wants to be there”. There are a lot of good reasons for this response. Perhaps most...

One Wedding Decision With Tons of Impact on Your Wedding Day Experience

by William Petruzzo | Apr 24, 2017 | Advice, Weddings

What’s the one decision that will have a really big impact on your wedding day? I am, of course, talking about the wedding photography decision. Not whether you should hire a wedding photographer (you should), and not what wedding photographer you choose (choose a...

The Difference Between Customer Service & Customer Experience

by William Petruzzo | Nov 2, 2015 | Advice, Business

Have you ever called Apple tech support? If you did, the first thing you’d hear is: “Hi, I’m an automated voice system that can understand complete sentences! So tell me, what can I help you with today, William?”—Especially if your name is also William. Apple is...

A Portrait Session Should Be An Experience, Not a Chore

One Wedding Decision With Tons of Impact on Your Wedding Day Experience

The Difference Between Customer Service & Customer Experience

Common Questions

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